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Terms & Conditions

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THE ONLINE SERVICES OF THIS WEBSITE. BY USING THE ONLINE SERVICE, YOU AGREE THAT YOU HAVE READ THESE TERMS AND CONDITIONS AND THAT YOU ACCEPT AND AGREE TO BE BOUND BY THEM.


GENERAL

1. In these Terms and Conditions the following expressions shall have the following meanings:

  1. "Customer" or "Customers" or "you" or "your" shall mean you and all other persons who places an Order to purchase the Products on this website under your Login.
  2. "OMG Home" or "we" or "us" or "our" shall mean OMG Home (Bkt Jalil) Sdn. Bhd.
  3. "OMG Home" Online" shall mean the medium by which Products are offered for sale by OMG Home to the Customer through this Internet website owned by OMG Home.
  4. "Intellectual Property" shall mean inventions, literary and artistic works, and symbols, names, images, and designs for which intellectual property rights are recognized, including (without limitation) patents, designs, present and future trademarks or copyright, trade name, trade dress, trade secrets, and service marks and other property rights (whether or not registered or registrable by any means), and the right to file an application for registration and protection of any of the foregoing.
  5. "Login" shall mean a Customer's access name to OMG Home under that Customer's registration.
  6. "Order" or "Orders" shall mean the order(s) submitted by you to purchase the Product from OMG Home under your Login.
  7. "Product" or "Products" shall mean any and all the products offered for sale by OMG Home.
  8. "Terms and Conditions" shall mean the terms and conditions contained herein including any modifications and amendments or additions thereto from time to time.

2. All the Products sold by OMG Home through this site are sold subject to these Terms and Conditions. By submitting your Order for processing by OMG Home, you confirm and affirm that you have read, understood and agree to the Terms and Conditions in the form in which they appear at the time your Order is submitted for processing.

3. These Terms and Conditions including the Personal Data and Privacy Policy shall prevail over any other document purporting to have a contractual effect including any OMG Home’s store policy.

4. The Customer shall agree to complete the registration process according to OMG Home's requirements as stated on this site. The Customer shall provide OMG Home with complete and updated information which shall include (but shall not be limited to) the Customer's legal name, address, telephone and fax numbers (optional) and e-mail address. If the Customer provides any information that is untrue, inaccurate, not current or incomplete (or becomes untrue, inaccurate, not current or incomplete), OMG Home has the absolute right to suspend or terminate the registration of such Customer and/or refuse any and all its current or future use of this site.

5. Registration is open to residents in Malaysia aged 18 and above. OMG Home has the absolute discretion to refuse the registration of a potential Customer for any reason whatsoever and to terminate the registration of any of its Customers for any reason whatsoever. Once the Customer has completed and submitted its registration, we shall deem that the Customer has opted in to receive email communication and text message from us and the Customer shall be responsible for all charges imposed by the Customer’s mobile phone carrier, if any.

6. The Customer shall be liable for every Order made under his/her Login and agrees to indemnify OMG Home for all claims, damages whatsoever made by any third party arising from the actions of a person placing Orders for the Products using the Customer's Login. The Customer shall be responsible for updating his registration information. The Customer shall immediately notify OMG Home in the event of any unauthorized use of the Customer’s Login.

7. The Customer may place his Order via OMG Home’s website. After placement of the Order, the Customer will receive an email acknowledging receipt of Order. For clarification, such acknowledgement of receipt of Order does not constitute confirmation of acceptance of Order and it does not guarantee stock availability. The inclusion of any Products or services on this site at a particular time does not guarantee that the Products or services will be available at all times. We shall not be obliged to supply the Product to you until we have accepted your Order by sending you a subsequent email confirming our acceptance of your Order.

8. OMG Home shall make every effort to fulfil Orders placed by Customers through the OMG Home, but OMG Home shall not be liable to any person if OMG Home shall decline to accept all or part of an Order for whatsoever reason, including but not limited to an unforeseen change to the Products (as the case may be), or because the Products may be unavailable. If applicable, OMG Home will proceed to fulfil the remainder of the Order in accordance to these Terms and Conditions.

9. Access to OMG Home is gained through the use of a personal password. The Customer shall ensure that the password is kept confidential to prevent unauthorized use. The Customer shall accept responsibility for all activities that occur under the Customer’s Login and password. OMG Home shall use its best endeavours to prevent any unauthorized entry to the OMG Home Internet site. However, OMG Home shall not be liable for any damages or losses whatsoever if any third party gains unauthorized access to the OMG Home Internet site.

10. All pictures and images of the Products displayed on this site are for illustration purposes to help the Customer recognise the Products only. The actual size, dimension and colour of the Products may differ and these may not reflect exactly on the pack you receive due to packaging redesign and improvements.

PRICE AND PROMOTION

1. Unless otherwise stated, all prices quoted are in Malaysia Ringgit. Where applicable, you shall be charged according to the prices stated in this site and such other miscellaneous charges such as delivery charges, administrative charges and service charges, inclusive of goods and service tax (GST).

2. OMG Home shall make every effort to ensure that the prices, details and sizes of Products detailed by the OMG Home are correct at the time when the information was inputted onto the system but OMG Home reserves the right to vary the price and other details, descriptions or specifications of the Products without notice.

3. The prices advertised by the OMG Home are for home delivery shopping only. The price of certain Products is subject to change without prior notice based on market price fluctuation and promotions.

4. The price of the Product and Promotion will be as stipulated at all times on OMG Home, except in the case of an obvious error. OMG Home will make every effort to ensure that the prices featured on the website are correct, error may occur. If any errors were discovered on price of any of the Product and Promotion that the Customer have ordered, OMG Home will notify Customer as soon as possible and provide the option of confirming order at the correct price. If OMG Home is unable to contact the Customer, the Customer's order may be cancelled and the amount paid by the customer will be refunded in full via the original payment method the Customer used.

5. Not all Products sizes will correspond exactly to the description offered by OMG Home. OMG Home reserves the right to provide the nearest size of Product at the nearest price subject to the availability of Products.

6. Discrepancies between the on-line bill/Order price and the final bill may be due to out-of-stock products, substitutions, special offers and daily price changes. OMG Home reserves the right to adjust the final bill after the on-line bill/Order price is presented or conveyed to the Customer and such adjustments shall be marked on the final bill presented to the Customer at the time of delivery.

7. In the event of different special offers or promotions being made available to the Customer simultaneously for the same Product, the Customer may select one such offer or promotion per Product but shall not be entitled to a combination of all such offers or promotions per Product.

8. OMG Home may from time to time set credit limits for individual Customers and OMG Home reserves the right to limit sales and quantities of Products including the right to prohibit sales to re-sellers and to revise, suspend or discontinue a Product, sale or promotion at any time without prior notice to the Customer.

PAYMENT

1. OMG Home shall not be liable for any credit card fraud.

2. All payment in respect of an Order must be cleared before delivery of the Products. If the payment cannot be processed, the said Order will be rejected and the Customer is advised to contact its card issuer to resolve any problem concerning the use of its credit card in order to continue with the Order.

3. OMG Home may change at any time the method by which payments for OMG Home Orders may be effected and such changes may be notified to the Customer by e-mail or by placing a notice to this effect on the OMG Home Internet site.

4. If payment to an Order has already been made but the Order is rejected by OMG Home or cancelled by the Customer before OMG Home accepting the Order, you will be entitled for your refund but the receipt of the refund will depend on the period of time your financial institution takes to finalise the refund. OMG Home shall not be liable with respect to any loss, damage, cost or expense that you or any person may incur as a result of any delay in your financial institution processing the said refund.

 

NON-PAYMENT FOR OMG FINANCING

1. OMG Home expects customers to make timely repayments to OMG under OMG Financing payment method.

2. Should customers default in payments (2 months arrears), OMG has the rights to caveat such property until all payments outstanding are cleared up to date.